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Clement Vouillon
Clement Vouillon

6.4K Followers

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Aug 12, 2022

The four stages of User Education & Training experience

While discussing with people in customer support and success teams about how they educate and train their users, I realized that this aspect of running a SaaS product was increasingly important but often overlooked prior to the series B stage. 1. What do I mean by “user education and training experience”? First of all, so that we’re on the same page…

4 min read

The four stages of User Education & Training experience
The four stages of User Education & Training experience

4 min read


Published in Point Nine Land

·Mar 21, 2019

#SaaS Autocompletion Software

Autocompletion vs Automation — The media cover at lengths how software is replacing people in more and more jobs. In parallel of this trend, I’ve noticed a growing number of what I call “autocompletion software”, which, instead of completely automating a task and taking the human part out of the equation, helps users accomplish…

Artificial Intelligence

3 min read

#SaaS Autocompletion Software
#SaaS Autocompletion Software
Artificial Intelligence

3 min read


Published in Point Nine Land

·Mar 6, 2019

UI/UX: The Lego-isation of Developer APIs

In the past couple of years, the evolution of the UI/UX of developer APIs has been stunning: we went from very “rough” products, mainly composed of a text documentation describing an API that developers access through their terminal, to much sleeker and easier to use interfaces. I currently see more…

API

3 min read

UI/UX: The Lego-isation of Developer APIs
UI/UX: The Lego-isation of Developer APIs
API

3 min read


Published in Point Nine Land

·Feb 6, 2019

#SaaS: How to leverage SaaS app stores for your Go-to-Market strategy

Test new products, reach new user segments and acquire new customers — I covered this topic in more details in “A landscape of the major SaaS app stores”, but I believe we’ve entered the “SaaS app stores” era. The rise of SaaS platforms impacts many aspects of building a SaaS company, one of which is the go-to-market strategy. …

SaaS

3 min read

#SaaS: How to leverage SaaS app stores for your Go-to-Market strategy
#SaaS: How to leverage SaaS app stores for your Go-to-Market strategy
SaaS

3 min read


Published in Point Nine Land

·Jan 30, 2019

How the AI wave could impact the B2B software industry in the next decade

Last year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was now in its deployment phase, and at the same time, the next big innovation wave, driven by AI, was in its installation phase. In…

Startup

8 min read

How AI could impact the B2B software industry in the next decade
How AI could impact the B2B software industry in the next decade
Startup

8 min read


Published in Point Nine Land

·Jan 23, 2019

#SaaS: A Simple Customer Discovery Plan

We are in 2019, an unbelievable number of articles, guides, and other white papers has been written about customer discovery already, and yet, I feel like plenty of early-stage founders could spend much more time talking to potential customers. This post aims to share a very simple and actionable plan…

Startup

6 min read

#SaaS: A Simple Customer Discovery Plan
#SaaS: A Simple Customer Discovery Plan
Startup

6 min read


Published in Point Nine Land

·Jan 16, 2019

Four Types of #SaaS Bootstrappers

Before you jump in the comment section with your (Tesla) flamethrower to burn my “clickbait title”, let me share some context. Since I’m covering the rise of alternatives to VC funding in the SaaS industry, I’ve discussed with several people who are thinking about creating such financing solutions. …

Venture Capital

3 min read

Four Types of SaaS Bootstrappers
Four Types of SaaS Bootstrappers
Venture Capital

3 min read


Published in Point Nine Land

·Jan 9, 2019

#SaaS: Performance versus Brand Marketing at Early Stage

Most marketing tactics (content, social media, events, etc.) can be approached from the performance or the branding angle. For example, if you approach content marketing with performance in mind, you’ll focus heavily on tracking keyword rankings, traffic growth, conversion funnels (what content converts, how, where) and create content accordingly. …

Startup

4 min read

#SaaS: Performance versus Brand Marketing at Early Stage
#SaaS: Performance versus Brand Marketing at Early Stage
Startup

4 min read


Published in Point Nine Land

·Jan 2, 2019

A landscape of the major SaaS app stores

50 B2B software marketplaces listed & four observations — As the SaaS industry is reaching maturity, the app store model is becoming increasingly important. The past couple of years more and more software champions have launched their own SaaS app store (Salesforce, Zendesk, Hubspot…) where their customers can directly consume third-party SaaS. …

SaaS

3 min read

A landscape of the major SaaS app stores
A landscape of the major SaaS app stores
SaaS

3 min read


Published in Point Nine Land

·Oct 24, 2018

#SaaS: A landscape of the growing number of alternatives to VC funding

Written by a VC 😂 — Since I started to cover the rise of SaaS companies which don’t necessarily want to take the VC path (or cannot), I regularly get asked to share the name of companies providing alternatives to Venture Capital. Clearly, this landscape is starting to evolve fast, and I meet more and more…

Venture Capital

6 min read

#SaaS: A landscape of the growing number of alternatives to VC funding
#SaaS: A landscape of the growing number of alternatives to VC funding
Venture Capital

6 min read

Clement Vouillon

Clement Vouillon

6.4K Followers

Side project: projectcertify.com

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