Future of WorkinInto The FutureGetting a “Handle” on Creative Agility: The Soft Skills That Produce PlaymakersHow handles — improvisational intelligence on and off the court — enable individuals to provide value under any circumstance5 min read·Feb 16, 2018----
Future of WorkinInto The FutureInteraction Design: The Making of a Chatbot’s PersonalityHow UX conversation design choices were made to craft the persona of Alfred, IBM’s cognitive chatbot3 min read·Dec 7, 2017----
Future of WorkinInto The FutureCognitive Consultants? The Future of AI in the WorkplaceBusinesses like IBM are implementing cognitive capabilities in order to enhance innovation and improve its competitive edge3 min read·Nov 3, 2017----