Inés LunainHitch HQHow to implement a scalable support strategy for your APICustomer service, specifically for digital products and services, has become very sophisticated in the last few years. There are…5 min read·Jun 12, 2017----
Inés LunainHitch HQHow Hotelbeds disrupted the travel sector with their REST APIsHotelbeds is the world’s number one bedbank and a business-to-business (B2B) provider to the global travel industry. The group, originally…4 min read·May 24, 2017----
Inés LunainHitch HQImproving the e-commerce experience with the Findify APIAccording to a recent article by Programmableweb, in the last 5 years e-commerce has become the third sector where Application Programming…4 min read·Apr 11, 2017----
Inés LunainHitch HQNew Hitch integration with 3Scale: Using the API Assistant to improve the dev experienceAPI management platform 3Scale (recently acquired by RedHat) and Hitch have one goal in common: helping providers give the best developer…3 min read·Mar 28, 2017----
Inés LunainHitch HQMeasuring growth for your API using the SaaS analogyUp until recently APIs have been part of the tech domain almost exclusively. As they go mainstream, it’s becoming more and more evident…5 min read·Mar 15, 2017----
Inés LunainHitch HQ#APIchat: Calculating the cost of your APIAs APIs become more mainstream, a lot is being discussed around best practices for design and implementation. But there’s one challenge…4 min read·Mar 7, 2017--1--1
Inés LunainHitch HQNew #APIchat episode: The bottom-up approach for API documentationIn the third episode of our API chat series with Hitch cofounders Luke Miller and Bruno Pedro, we discussed new trends in API…3 min read·Feb 28, 2017----
Inés LunainHitch HQDeveloper Success: the real challenge for APIs, and how we plan to solve thatDesigning and implementing an API is just the beginning of a very long journey, whose success will be marked by how well you establish…4 min read·Feb 28, 2017----
Inés LunainHitch HQNew #APIchat episode on GraphQL versus REST APIsLast week we released the first episode of #APIchat, a series of conversations around APIs.3 min read·Feb 22, 2017----
Inés LunainitnigWhy Customer Success is more about connection than fighting churnA very common misconception for many startups is that customer success is a function within a team. This perspective is not only terribly…6 min read·Feb 20, 2017----