Stop Using Google Trends
Alternatively titled ‘Be aware of context, and maybe start using Google AdWords’ Instead
Google Trends is a very interesting product, as it gives us real-time data on how people are using Google. Google is the Address Bar of the Internet, so if you need information on a topic, just type in “Euros” and you’ll have the scores and times of every game of the UEFA Euros Championship. Google can then track that interest in a topic and we can see it. But what shouldn’t you use Google Trends for? Well, until people start using it appropriately, everything.
Generally, a lot people learned how to search on the internet from Ask Jeeves. Just last week we saw a story about a woman who always searched politely:
It's been a rough week in the news. And it's been a rough week in comment sections ... and Facebook posts ... and…www.npr.org
It’s not a stretch to think that many people’s interaction with Google and other search providers are by asking a question, instead of putting in a topic. Here’s one such example that Ben Casselman brought up:
Ben’s example gives us insight in how people use Google. With this knowledge, you can either be an asshole and assume that many people didn’t know who Mitt Romney is after the election, or perhaps we can more likely conclude that it’s a function of people’s search habits of researching a relevant topic:
But journalists would never insult people who are googling current events!
Yesterday, the Treasury announced that it was putting Harriet Tubman on the front of the $20 bill and booting Andrew…www.washingtonpost.com
But if all of yesterday’s frantic Googling is any indication, plenty of Americans don’t even know who she is.
Oh. “Frantic”. “don’t know”. — Maybe the real issue is that it’s not “any indication”?
Here’s why: Google Trends is that it reports search numbers relatively within the date-range and in context of other trends. Here again are those reported numbers, but with wider date ranges.
Note how the Washington Post also said: “Plenty of Americans” — What does ‘plenty’ mean here? Remember, Trends is relative. And we can see this with the most recent Google Trends Freaking Outrage (GTFO):
The whole world is reeling after a milestone referendum in Britain to leave the European Union. And although leaders of…www.washingtonpost.com
They note that searches about the EU tripled. But how many people is that? Are they voters? Are they eligible to vote? Were they Leave or Remain? Trends doesn’t tell us, all it does is give us a nice graph with a huge peak. More likely, it’s a very small number of people, based on this graph that puts it in context with other searches in the region:
But it’s giving plenty of people cover to insult the entire country, when it’s likely just a few people searching for something in a way that they always search for something. It makes “The British are frantically Googling what the EU is, hours after voting to leave it” absurdly disingenuous without better numbers. Update: Remy Smith points out this out: The peak was merely ~1000 people! It’s ludicrous that so few people get turned into a massive story, but it underscores the need for context.
I’m disappointed that this is how data is being used, and really drives home the need for people to understand the data before they use it incorrectly. Google Trends is an interesting tool, but please do a bit more research before using it. Beware, you can look quite foolish by solely depending on it:
Last week, the hockey world was set ablaze by a (since-denied) story that the league was quietly planning a four-team…mattenglish.kinja.com
(Come on, I had to include this one.)
Please share, please Google “who is Danny Page” to make my day, and follow me on Twitter!
PPS: The googling worked! I had added that request on the 29th. The funny part was the people googling “Who is Danny Page” before then, also adding weight to my hypothesis.