Dash o’ Design 👨🏻🎨Don’t waste energy on subpar customer surveysI may be biased in this blog given the lack of high quality customer service and actions taken by DTE Energy in the state of Michigan…Nov 13, 2023Nov 13, 2023
Dash o’ Design 👨🏻🎨Data & Design in Healthcare: still waiting for that perfect matchIt’s been a minute, but here’s another Dash O’ Design 👨🏻🎨 focused on healthcare data + design.Aug 24, 2023Aug 24, 2023
Dash o’ Design 👨🏻🎨Don’t put your bottom line above the experience of your customers 🫵🏻Aug 1, 2023Aug 1, 2023
Dash o’ Design 👨🏻🎨Can you spot the behavioral science? T-Mobile case study.Something I am excited to see in the tech space is the increasing interest in and use of behavioral science. 🤓Jul 26, 2023Jul 26, 2023
Dash o’ Design 👨🏻🎨Cooking up a great UX!I have to give a HUGE shoutout to the designers at Pinch of Yum on a new feature that was added to their recipe pages 🤩 .Jul 25, 2023Jul 25, 2023
Dash o’ Design 👨🏻🎨Spam, mass marketing emails: the most frustrating user experienceThe CAN-SPAM Act outlines email guidelines, but are companies following the rules?Jul 24, 2023Jul 24, 2023
Dash o’ Design 👨🏻🎨Traveling with AI: Expedia case studyIt’s interesting to see how companies are choosing to introduce artificial intelligence to their user population.Jul 21, 2023Jul 21, 2023
Dash o’ Design 👨🏻🎨Behavioral science, deceptive design, customer experience, oh my!Opting out of magazine subscriptions is still terrible!Jul 20, 2023Jul 20, 2023
