PinnedDevashish Datt MamgaininChatbots Life10 Reasons Why Your Business Should Be Using Instagram Business ChatInstagram, more than just a platform for memes and cat videos, is a thriving business hub.Jun 26Jun 26
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishOpen AI o1: Have We Reached Level 2?Open AI released its latest model, o1, sparking excitement and debates across the AI community worldwide. The model has “reasoning”…20h ago20h ago
Devashish Datt MamgaininAI Mind7 Common AI Mistakes and How to Avoid ThemMany businesses have adopted AI to scale different functions across their workflow. New models like Open AI o1 are expected to drive this…22h ago22h ago
Devashish Datt MamgaininGenerative AIMultilingual AI in Customer Support: A DiscussionGlobal businesses face a critical infrastructure problem when they try to build up their support functions. If you are a business looking…6d ago6d ago
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishTransfer Learning for Customer Service: A Brief IntroductionTransfer learning is a machine learning approach where you use a model trained on one task as the starting point for a model on another…Sep 16Sep 16
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishLoRA: A Brief IntroductionOne of the primary goals of machine learning is to take a large-scale pre-trained model (ChatGPT 4, for example) and adapt it to a specific…Sep 11Sep 11
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishFeatures of the Building a Customer Support Ticketing System with Claude SonnetIn a recent tweet, Andrej Karpathy talked about how coding has become a job you can do with English. He spoke about Cursor AI (one of the…Sep 9Sep 9
Devashish Datt MamgaininGenerative AILong-Context LLMs v/s RAG: A Practical View.Long-Context LLMs are all the rage. Effectively, when you use the new Gemini 1.5 Pro model, you can access as many as 1.5 million tokens…Sep 8Sep 8
Devashish Datt MamgainVoice AI Chatbots: Pioneering the Future of Customer SupportMcKinsey estimates that emerging AI technologies contribute nearly $1 trillion annually to global banks, with a significant portion of this…Sep 4Sep 4
Devashish Datt MamgaininArtificial Intelligence in Plain English3 Ways in Which AI Will Change the Customer Support FunctionBusinesses are increasingly adopting AI customer support tools to make their processes more efficient. According to Zendesk, around 70% of…Aug 26Aug 26