Chris DuellApplying Moore’s Chasm Theory To Your Own Customer BaseWhy do some new features fail to gain traction even among your most loyal customers? Jun 2Jun 2
Chris DuellWhat’s your “Activity app”?Learn how Apple is helping consumers forge habits and fall in love with their products, and how you can do the same for your companyNov 15, 2018Nov 15, 2018
Chris Duellinelevio echoToday our full vision came closer to reality, meet: hubUser education is one of the most powerful ways to increase engagement and retention at scale, yet is often put in the too hard basket…Feb 7, 2018Feb 7, 2018
Chris Duellinelevio echoHow user education fosters success, and will change your companySince customer support tools are the last line of defense and it’s what (eventually) is used to facilitate solving a user’s problem at some…Nov 14, 2017Nov 14, 2017
Chris Duellinelevio echo5 solid tips for early stage SaaSBeing at the helm of a SaaS company is a fun, exciting time. You’ve created something from nothing, still have a head full of dreams, and…Aug 22, 20171Aug 22, 20171
Chris Duellinelevio echoWhy we went through Startmate, with revenueIn mid to late 2015, after months of slugging away on elevio we were starting to get noticed by the right people, getting some good…Aug 30, 20161Aug 30, 20161
Chris Duellinelevio echoThe journey of a startup, from idea to growthIt’s pretty important to know where you’re headed as a business, but it’s equally important to remember where you came from, what it was…Aug 7, 2015Aug 7, 2015
Chris DuellinThe Future of the WebContextual support is back, and it’s here to stayWhat it is, and why you should start using itJan 28, 2014Jan 28, 2014
