eBanqo IncHow conversational self-service transforms customer experienceThese days, all business interactions are powered by conversations. Before now, customers weren’t active participants in discourse with…Jun 2, 2020Jun 2, 2020
eBanqo IncA complete guide to WhatsApp for businessThe significant growth of social media usage by consumers led businesses to divert a lot of their focus and marketing spend to social…May 26, 2020May 26, 2020
eBanqo IncChatbots in Financial services: Use cases in banking, insurance and fintechA chatbot is a conversational AI application designed to interact with humans in natural conversational language. It understands the…May 19, 2020May 19, 2020
eBanqo IncinChatbots Life5 most important chatbot metrics to trackBuilding and deploying a chatbot is one of the first steps towards providing better customer support and experience. After deployment, it…May 11, 2020May 11, 2020
eBanqo IncinChatbots LifeA quick guide to setting up your first chatbotAs the need to provide better customer experience rises, the foremost step will be to build a chatbot. Regardless of the type of chatbot…May 4, 2020May 4, 2020
eBanqo Inc5 helpful tips for running a successful digital-only business in COVID-19At the start of the pandemic, businesses swiftly adopted a digital model. In the absence of in-depth planning, what steps are necessary to…Apr 28, 2020Apr 28, 2020
eBanqo IncHow to deliver excellent customer experience during COVID-19 crisisAt the onset of the pandemic several companies communicated to their customers, measures they were taking to support them through this…Apr 21, 2020Apr 21, 2020
eBanqo IncHow conversational AI has kept businesses running in COVID-19 crisisTo weather an organizational crisis, businesses need an equal mix of resilience and the right technology. They must be quick to adopt…Apr 15, 2020Apr 15, 2020
eBanqo IncHow to manage a newly remote customer service teamDespite the peculiarity of the current global situation, customers still expect a level of service. Some customers may be willing to make…Apr 7, 2020Apr 7, 2020
eBanqo IncWorking from home: 5 best articles on the web you should readThese are peculiar times and companies have adjusted their policies to adapt.Mar 31, 2020Mar 31, 2020
