Virtual Assistant For Real Estate Agents:

Virtualassistant
6 min readAug 23, 2024

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real estate virtual assistant know firsthand that nurturing relationships, facilitating smooth real estate transactions and keeping track of market trends are key to success.

But between fielding client inquiries, marketing your services, scheduling property showings, managing paperwork, maintaining listings and complying with industry regulations, it can be hard to stay focused and efficient.

With the advent of cloud-based digital tools that can handle almost any administrative task, more and more real estate agents are turning to virtual assistants for help.

Integrating a virtual assistant into your business can make it easier to multitask between customer service and administrative tasks, saving you up to an additional 15 hours per week.

Virtual assistants are becoming an indispensable ally for agents looking to optimize their time management and master the mundane tasks that clutter their schedules.

At InboxDone, we understand the complex requirements involved in managing the day-to-day communications of real estate agents, and we know the importance of staying connected with your clients and stakeholders.

We’ve worked with real estate agents and real estate investors for years, and we’ve seen plenty of chaotic inboxes. You might know the feeling when your inbox is overflowing with emails and you’re left wondering:

Stressed: You’re bombarded with an avalanche of emails and inquiries from your clients. This constant influx forces you to divide your attention between replying to emails and focusing on important real estate tasks. You may spend hours sorting through unread messages only to find that the pile just keeps piling up.

Overwhelmed: When you’re busy with paperwork, client meetings, monitoring your properties, and more, these tasks can eat up your valuable time. However, working with a dedicated virtual assistant can help ease this burden and allow you to fully focus on achieving your business goals.

Disorganized: Too many tasks can quickly cause you to lose focus and negatively impact the quality of your customer interactions and service. A bursting inbox often takes priority over more pressing issues, causing delays and inefficiencies in everyday operations.

To regain control of your inbox and delegate other tasks like calendar scheduling, managing customer data, lead nurturing and responding to social media, enlist the help of a virtual assistant.

The Importance Of Email Management For Real Estate Agents

For real estate agents, effective time management isn’t just a good habit, it’s a necessity to ensure rich, meaningful interactions with clients without feeling overworked or lacking time for friends, family and relaxation.

Sorting Through Emails: You know the drill. Sifting through endless emails to determine which ones need your immediate attention, which ones can wait, and which ones you can archive.

Responding To Inquiries: You want to provide prompt, helpful responses to keep a potential buyer or seller interested and informed, especially since you may not be the only agent they contact.

Balancing Many Hats: You’re constantly juggling customer service, property management, administrative duties and aggressive marketing to win new business. If you neglect anything, things start to fall apart.

A virtual assistant who is skilled in communicating with customers, scheduling and managing various administrative tasks, and ready to start immediately takes the hassle out of the hiring, training, and onboarding process.

There’s no shortage of generalist virtual assistants, but they often have a steep learning curve. Of course, they can do a variety of jobs, but the responsibility of training them falls on you. You’ll be the trainer’s supervisor, checking all emails and completed tasks for errors.

You don’t want to hire help only to add more work to your plate!

You need a virtual assistant real estate email management who can confidently and with minimal guidance compose and respond to emails to clients, coordinate showings, manage listing information, and assist with marketing tasks like social media.

This type of support not only keeps your workflow running, but improves it so you can focus on what you do best: closing deals and maintaining customer relationships.

Why Choose InboxDone For Real Estate Virtual Assistance

As you can see on our homepage, InboxDone is different from other virtual assistant agencies or personal assistants you can hire on freelancing sites.

Our focus on email replies and scheduling support is unique. Our recruitment and training system is designed to address these two primary needs. Therefore, our assistants have excellent English skills, a high level of attention to detail, emotional intelligence, and the ability to resolve unconventional situations.

We don’t hire offshore to low cost labor in Asia, South America or Eastern Europe, as most agencies do. These agencies often pay their assistants less than $10 an hour and rarely provide quality control or training in the skills specifically needed to respond to emails in English.

Email is personal, dynamic, and complex. For real estate agents, your inbox is arguably one of the most important places in your business. You don’t want an untrained, unqualified assistant trying to answer emails for you.

We provide two assistants for every client. This means that we always have two representatives who know everything you need to know to support you.

If one of your assistants needs time off or leave due to illness, the other one will continue to support you. If you change jobs or leave your company, this assistant can take over without leaving you alone for months.

This is a built-in redundancy, which is also unique about our service.

Designed For Real Estate Agents

We have customized our executive support services to fit the needs of the real estate industry.

Imagine if you had the support of a team of two people communicating with clients, potential buyers, potential sellers, financiers and industry contacts across a variety of platforms (email, real estate databases, social media) without having to micromanage every interaction, what a huge time-saver this would be every day?

As you close deals and grow your client base, you can rest easy knowing your communication channels are being managed by communications experts.

Personalized Client Communication

With our Virtual Assistant, you can be sure that your emails will be answered with the same care and attention that you would receive, and that all listing and viewing requests are handled efficiently and professionally.

Expert Buyer and Seller Liaison

Answering countless questions from buyers and sellers requires unwavering commitment. Our team works with you to provide additional support to ensure you receive timely and accurate information and guide you seamlessly through the process.

Networking Made Easy

With a calendar full of showings, negotiations and closings, networking within the real estate community can often take a back seat. Our Assistant will help you stay connected and engaged with your clients, and increase your presence within the industry.

Protect Your Time

If you find it hard to find free time to relax, play sports, study or spend time with family and friends, you can ask your Assistant to “guard your calendar” to ensure that you always have certain times set aside for you.

Streamlined Workflows

As part of the onboarding process, your assistant will create what we call a “knowledge base” consisting of response templates, important folders/labels, efficiency filters, and even SOPs (Standard Operating Procedures) — written guides for running processes in your company. In simple terms, we clean and build a system for your assistant to manage your inbox and workflow.

Social Media Management

Building and maintaining a professional brand online is a must in today’s market. Our assistants will keep your social channels active and ensure you are always part of the conversation.

All-Inclusive Support

Beyond the usual tasks, our virtual assistants will handle everything from managing your calendar to organizing networking events and even helping with market research so you can focus on selling your property.

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Virtualassistant
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Established in 2019, eAssistant is a new business venture rapidly signing international clients and growing it’s virtual assistant services.