Erik Pfannmöller
Erik Pfannmöller

Erik Pfannmöller

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CEO @ Solvemate. Passionate about AI, computers and software. Like structure and efficiency. Nerdy on details. Love keyboard shortcuts. Chasing a big vision.

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Erik Pfannmöller
Aug 31 · 4 min

Omni-Channel Everywhere: Taking Support to the Next Level

Marketers have already figured out how to approach customers on their preferred channels. Why isn’t the same approach being applied to customer…

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Erik Pfannmöller
Jul 17 · 6 min

The Machine Learning Cycle in Support Chatbots (Part 2 of 2)

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Erik Pfannmöller
Jun 13 · 4 min

The Machine Learning Cycle in Support Chatbots (Part 1 of 2)

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