With the ubiquity of mobile devices consumers want to be able to reach business anytime, anywhere. Also, they don’t want to have to tinker with browsers and apps; they just want to be able to have a quick chat with someone right now that can answer their specific queries. Shoppers…

Would You Like To Understand What Customers Really Want And How To Give It To Them? Then Start Conversations! Conversational Marketing Is The Latest Buzzword In Marketing Conversational marketing is a unique and emerging marketing methodology through which brands use one-to-one conversations that are personalized in order to learn and…

With the rise of “conversational experiences,” just about every business function — from marketing to commerce to support — must be redesigned to be conversational. The greatest impact felt due to conversational marketing is that businesses interact with far more consumer prospects than they do with paying customers. …

“The messaging industry continues to evolve from Telecom messaging to IP based messaging. Chatbots enable the development of rich conversation experiences across any messaging channel. The two are very complementary.” MTS: Tell us about your role and how you got here. What inspired you to co-found an intelligent chatbot company? I…

Bots and artificial intelligence (AI) are transforming every industry vertical. But the heaviest impact may well be on the financial services industry.The financial services industry is naturally ripe for disruption — because it is too important and too inefficient for the status quo to survive. The modern financial industry is…

Beerud Sheth, CEO of Gupshup Bots and AI are disrupting virtually every industry vertical. One of the most impacted will be ecommerce. As bots do the shopping for humans, many old assumptions will crumble leaving massive disruption in its wake. The current ecommerce industry is built around the assumption of…

We at Gupshup are happy to announce our partnership with Google to bring voice-activated actions on Google Home. Google Home is a voice-activated speaker powered by the Google Assistant that can play music, activate smart devices, give you the latest traffic updates, and also answer certain questions. Starting today, bot…

It is really fascinating to see how chat bots can automate contextual conversational interactions. According to Casey Newton from The Verge “Bots are here, they’re learning — and in 2016, they might eat the web”, which seems to be very realistic because there are thousands of bots out there and…

Sage has launched a chat bot for accounting in partnership with bot platform Gupshup. The bot, named Pegg, enables users to log expenses, check invoices, track payments and more via the chat apps Facebook Messenger and Slack. …