Hannah ChaplininProduct CoalitionThe Customer is Not Always RightA transcript of my talk at SaaS North, Ottawa, 201816 min read·Dec 21, 2018----
Hannah ChaplininProduct CoalitionF*** Customer FeedbackMy talk from this year’s SaaStock conference in Dublin10 min read·Oct 22, 2018----
Hannah ChaplininProduct Coalition2018: Product Feedback Trends in B2B SaaSLeading B2B SaaS companies are changing how products are made, how companies are built & how their customers are treated by welcoming…7 min read·Sep 5, 2018--1--1
Hannah ChaplinMyths in Product Feedback #1“Feedback should be acted on immediately”3 min read·Jun 26, 2018----
Hannah ChaplinTruth, Transparency, and Receptive: How Influitive Improve their ProductWe spoke with Aaron Rothschild, Director of Product Management at Influitive. Their engagement platform inspires your customers to stay…4 min read·Jun 13, 2018----
Hannah ChaplininProduct CoalitionAdventures in Product Feedback: Q&A with a Trailblazer in B2B SaaSThanks to Jay Reed, Flickr8 min read·Jun 5, 2018----
Hannah ChaplininProduct CoalitionYour Product Teams are Lying to YouAre your product teams acting on the best product feedback data? How do you know that everyone is working on things that really matter?5 min read·May 11, 2018--2--2
Hannah ChaplinDispelling the Most Common Product Feedback Myths in SaaSDispelling the product feedback myths that are preventing you from taking action to unlock growth, happy customers & efficient teams13 min read·Apr 25, 2018----
Hannah ChaplininProduct CoalitionYou Are Building the WRONG Things in your SaaS productWhere SaaS companies get prioritization wrong and a new approach to get it right10 min read·Mar 23, 2018----
Hannah ChaplininProduct Coalition3 Simple Ways To Improve Your Prioritization in SaaSHow to improve prioritization decisions when you’re building SaaS products5 min read·Mar 19, 2018----