Cari JacobsinIBM Data Science in PracticeYour Call Is Important to Us — Speech UX Tips to Show You Really CareI have a passion for good UX. I also have great disdain for poor user experiences. Over the past few years, I’ve had the pleasure of…Jan 5, 2021Jan 5, 2021
Cari JacobsinIBM Data Science in PracticeTraining Considerations for Multiple Skills OrchestrationWhen you are building a Watson Assistant chatbot that must handle a variety of knowledge domains, you may begin looking into a concept…Jun 12, 20201Jun 12, 20201
Cari JacobsinIBM Data Science in PracticeTracking Loss of Containment in Virtual AgentsIf your enterprise has a virtual agent (chatbot), or is thinking about building one, you will want to understand how the solution can…Mar 27, 2020Mar 27, 2020
Cari JacobsinIBM Data Science in PracticeBest Practices for Building a Natural Language Classifier, Part TwoIn Part One of this series, we covered what it takes to get your team up and running to start building a natural language classifier. Now…Mar 15, 2020Mar 15, 2020
Cari JacobsinIBM Data Science in PracticeBest Practices for Building a Natural Language Classifier, Part OneNatural language classification is a component in many AI-powered solutions such as chatbots, virtual agents, and agent assistants. IBM’s…Mar 12, 2020Mar 12, 2020
Cari JacobsinIBM Data Science in PracticeData Collection Strategies for Building an AI ChatbotAs chatbots continue to be in high demand for companies who want to automate or provide 24x7 customer service, many still struggle with…Sep 20, 20192Sep 20, 20192
