Algitha PriscillaDriving The Customer Experience Using ServiceNow CSMAccording to a survey by Gartner, 80% of organizations expect to compete mainly based on Customer Experience (CX).Nov 19, 2019Nov 19, 2019
Algitha PriscillaServiceNow New York: 4 New Features In Automated Test FrameworkAutomated Test Framework (ATF) is one of the major tools widely leveraged by users in their instances. This helps avoid manual testing…Oct 31, 2019Oct 31, 2019
Algitha Priscilla10 Technical Best Practices For A Seamless ServiceNow UpgradeServiceNow releases an upgrade to its instance every six months. Regularly upgrading the NOW platform helps you leverage the latest…Oct 21, 2019Oct 21, 2019
Algitha PriscillaHow INRY Transforms The Employee Experience With ServiceNowA research study featured in the Harvard Business Review, shows organizations that invested most heavily in Employee Experience (EX) were…Oct 17, 2019Oct 17, 2019
Algitha PriscillaServiceNow HR Service Portals: Examples & Important FeaturesAs per a Mckinsey report, on an average employees spend over 9.3 hours per week searching for and collecting information. If employees are…Oct 3, 2019Oct 3, 2019
Algitha PriscillaGet better, faster, cheaper IT service through AI capabilitiesThe world of IT service is changing rapidly. The demand for better, faster, cheaper IT operations and outcomes has been fueled by advances…Sep 27, 2019Sep 27, 2019
Algitha PriscillaIT strategy is dead… so what’s next?Over the course of the last decade, the alignment between business and IT has become increasingly critical to an organization’s success…Sep 24, 2019Sep 24, 2019
Algitha PriscillaTransform the IT experience for better business outcomesDigital transformation should be on every organization’s agenda. And IT is in the perfect position to help drive this transformation. But…Sep 20, 2019Sep 20, 2019
Algitha PriscillaServiceNow HR Service Portals: Examples & Important FeaturesOrganizations of all sizes in diverse industries are now relying on employee self-service portals to help them streamline and automate a…Sep 18, 2019Sep 18, 2019
Algitha PriscillaIncrease Employee Satisfaction By Reducing IT Process FrictionINRY implemented ServiceNow® IT Service Management and also built a self-service IT portal to help the client overcome their IT challenges…Sep 16, 2019Sep 16, 2019
