"What was the last feedback you received from your manager?"
That's one of the questions I use to ask candidates during a job interview. It gives me a glimpse of the environment that person comes from, his level of self-awareness and a short assessment of his personality.
Usually I get different sorts of reply and mostly we end up having nice conversations. However, more often than not, I hear answers like "My manager never gave me feedback". Such statements surprises me as I wonder why that happens:
Maybe his manager doesn't trust him?
Perhaps the organization doesn't support a feedback culture?
Or his manager just doesn’t know how to give feedback?
Assumptions are many and I would like to take the last one as a common reality. In fact many individuals step into a management position without a proper training or fundamental knowledge about such area. Whether you are a manager or not, here are 3 feedback techniques you could start to use right now:
X-Y-Z statements
This simple technique can be applied for positive as well as negative feedbacks. When giving the feedback, you should basically split your statements into 3 parts:
- X (Behavior)