Jake Peters – Medium

Jake Peters

Jake Peters
in
The HelpDocs Blog

Why We’re Forcing Ourselves to Stop Rebuilding Our Product

As a technical founder it’s my job to prioritize what to build, what to improve, and what to chuck away. A.k.a managing “the roadmap”.

Jan 18, 2018

Why We’re Forcing Ourselves to Stop Rebuilding Our Product

Jan 18, 2018

Jake Peters
in
The HelpDocs Blog

Why We’re Rejecting Freemium and Building a Sustainable Business Instead

Startup pricing’s a touchy subject. Nobody’s quite sure how to do it best. And at the end of the day it’s very dependent on your exact…

Aug 30, 2017

Why We’re Rejecting Freemium and Building a Sustainable Business Instead

Aug 30, 2017

Jake Peters
in
The HelpDocs Blog

How Surprisingly Good Support Wins Us Customers

Apr 28, 2017

How Surprisingly Good Support Wins Us Customers

Apr 28, 2017

Jake Peters

Enjoy Work, Love Life, Don’t Sweat the Details

When I first got into startups I thought success came from working on something lucrative.

Apr 16, 2017

Apr 16, 2017

Jake Peters

Stop Giving Your SaaS Away For Free

I run support at HelpDocs. So I deal with a ton of customers every day. The tickets never stop (although weekends are easier!).

Apr 4, 2017

Apr 4, 2017

Jake Peters

Things That Surprised Me Running a Startup as a First-Time Founder

3 years ago I was in my final year of college. I sat down with an old colleague to talk about building an exciting new app that was going…

Apr 2, 2017

Things That Surprised Me Running a Startup as a First-Time Founder

Apr 2, 2017

Jake Peters
in
The HelpDocs Blog

Introducing Multilingual Translation

Feb 12, 2017

Introducing Multilingual Translation

Feb 12, 2017

Jake Peters
in
Starting Up

Is Sharing Your Startup Idea Online Really a Good Idea?

Nov 18, 2016

Nov 18, 2016

Jake Peters
in
Starting Up

How To Win at Startups by Learning Fast

Learning’s something that we take for granted.

Nov 13, 2016

How To Win at Startups by Learning Fast

Nov 13, 2016

Jake Peters
in
The HelpDocs Blog

How We Took Our Startup from Idea to Paying Customers in 4 Weeks

Oct 25, 2016

How We Took Our Startup from Idea to Paying Customers in 4 Weeks

Oct 25, 2016

Jake Peters

Jake Peters

Co-CEO @HelpDocs (we’re hiring!). I live in hotels full-time and eat 6–12 meals/week. Queer, nonbinary, they/them. 💻 🍳 🏡 🏳️‍🌈 ✈️

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