James Robertson – Medium

James Robertson

James Robertson
in
Digital employee experience (DEX)

Establish a digital leadership academy to support the successful shift to a hybrid workplace

Managers and people leaders at all levels need new digital dexterity skills to help them be effective in new hybrid working environments

4 min readApr 26, 2022

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Establish a digital leadership academy to support the successful shift to a hybrid workplace

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James Robertson
in
Digital employee experience (DEX)

The digital experiences of your frontline employees may be painfully (and strategically) bad

The 2021 DEX survey has highlighted big issues for first-line and frontline employees

4 min readJun 30, 2021

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The digital experiences of your frontline employees may be painfully (and strategically) bad

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James Robertson
in
Digital employee experience (DEX)

Are you coming into the office for the right reasons?

In the hybrid workplace, are physical offices now hubs for collaboration rather than places for productive work?

3 min readMar 28, 2021

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Are you coming into the office for the right reasons?

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James Robertson
in
Digital employee experience (DEX)

Who is responsible for the hybrid workplace?

The shift to a hybrid workplace will require widespread transformation — so who are the key players needed?

6 min readMar 17, 2021

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Who is responsible for the hybrid workplace?

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James Robertson
in
Digital employee experience (DEX)

A hybrid workplace framework for the senior leadership team

Firms need a strategic framework for the seismic shift to new hybrid working practices

10 min readMar 1, 2021

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A strategic framework for the shift to the emerging hybrid workplace

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James Robertson
in
Digital employee experience (DEX)

Is technology standing in the way of great digital employee experiences (DEX)?

Results from the global DEX survey conducted by Step Two shed light on the current state, and trends to date.

6 min readAug 13, 2020

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Is technology standing in the way of great digital employee experiences (DEX)?

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James Robertson
in
Digital employee experience (DEX)

What should leaders do with Microsoft’s latest work trends research?

New research is showing that our brains work differently in remote settings, and this must be considered when shaping business strategies.

6 min readJul 27, 2020

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What should leaders do with Microsoft’s latest work trends research?

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James Robertson
in
Digital employee experience (DEX)

The CHRO as digital employee experience leader

Chief Human Resource Officers (CHROs) can improve the digital employee experience (DEX) of onboarding, HR services and employee…

7 min readJun 23, 2020

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The CHRO as digital employee experience leader

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James Robertson
in
Digital employee experience (DEX)

How to create a high-impact digital employee experience (DEX) strategy

In a recent global DEX survey, 42% of respondents rated digital employee experience either very or extremely important. As the working…

6 min readJun 17, 2020

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How to create a high-impact digital employee experience (DEX) strategy

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James Robertson
in
Digital employee experience (DEX)

Why digital employee experience will still matter after the pandemic

The Covid-19 pandemic has forced an unprecedented digital transformation in many organisations. Traditional ways of working have been…

5 min readJun 2, 2020

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Why digital employee experience will still matter after the pandemic

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James Robertson

James Robertson

James is at the forefront of digital employee experience (DEX), and has 20 years of sustained focus on intranets and digital workplaces. Based in Oz.

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