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Jonathan Laudicina

Jonathan Laudicina
in
Analyst’s corner

T-Shaped Personas for +Customer Lifetime Value

Jul 3

T-Shaped Personas for +Customer Lifetime Value

Jul 3

Jonathan Laudicina

Beat the Odds: How to Ensure Your Transformation Project Succeeds

Give your initiatives a fighting chance. Make sure your project isn’t among the 70% that ultimately fail.

Apr 8

Beat the Odds: How to Ensure Your Transformation Project Succeeds

Apr 8

Jonathan Laudicina

Find Better Architecture — Here’s a (Touchpoint) Map

Align improvement efforts with moments-that-matter. Touchpoints are powerful levers in the digital transformation toolkit.

Aug 8, 2023

Find Better Architecture — Here’s a (Touchpoint) Map

Aug 8, 2023

Jonathan Laudicina

Visuals in storytelling — get unstuck

Inspiration to get past the blank screen problem.

Apr 20, 2023

Visuals in storytelling — get unstuck

Apr 20, 2023

Jonathan Laudicina

Business Model to Capability Building

Use the Business Model Canvas to identify the key capabilities that drive your business, and align capability building efforts with how…

Apr 3, 2023

Business Model to Capability Building

Apr 3, 2023

Jonathan Laudicina

Lead with Better Decisions

Improve transparency, trust and program outcomes with intentionality in decision-making by using these tried and true methods.

Feb 28, 2023

Lead with Better Decisions

Feb 28, 2023

Jonathan Laudicina
in
Analyst’s corner

Capability Investment Planning: Use a Build vs. Buy 9-Box

Visually support build vs. buy decisions with an easy to use 9-box and heuristic

Jan 31, 2023

Capability Investment Planning: Use a Build vs. Buy 9-Box

Jan 31, 2023

Jonathan Laudicina
in
Salesforce Architects

Using the Business Model Canvas in Enterprise Architecture

The Business Model Canvas, created by Alex Osterwalder, is a powerful, open-source tool for developing and documenting business models. It…

Mar 17, 2022

Blank Art Canvas

Mar 17, 2022

Jonathan Laudicina

Jonathan Laudicina

Wayfinder. Pragmatist. I write about strategy, technology and leadership. I spend my days with Salesforce customers. Find me on LinkedIn. Views are my own.

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