Kathi KruseHow to Sustain Positive Online Ratings in Automotive RetailHave you ever had a negative experience with a business? Most of us have and some of us have had a few nightmares. How did it make you feel…6d ago6d ago
Kathi KruseImpact of Women in Leadership Roles Within the Auto Retail IndustryMy grandfather was a Buick dealer in downtown Los Angeles in the 1950’s-60’s. His majority partner was Charles S. Howard, a pioneer car…Sep 4Sep 4
Kathi KruseEnsuring Dealership Compliance with California’s Strict Meal and Break LawsEditor’s note: This is a guest post by Darlene Garcia. Darlene is a seasoned dealership CFO/controller with specific expertise in…Aug 28Aug 28
Kathi KruseThe Power of Networking In a Sea of Too Many ConnectionsBuilding genuine connections through networking isn’t just a business tactic; it’s a powerful tool that fuels sales and amplifies…Aug 21Aug 21
Kathi Kruse7 Silent Killers Lurking Within Dealership Accounting PracticesJust like when the doctor warns you about your cholesterol, I’m here to warn about the silent killers lurking in dealership financial…Aug 14Aug 14
Kathi KruseHow To Attract and Retain Female Car Salespeople, Why It’s a Good IdeaI got into the car business after working at a bank in college where one of the customers was a car dealer. I wanted to earn more money and…Aug 8Aug 8
Kathi KruseThe Role of a Stellar Online Reputation in Sustaining Car Dealership ProfitabilityIn today’s full-speed, take no prisoners online reputation landscape, where one misstep can spell disaster for a car dealership’s…Aug 2Aug 2
Kathi Kruse8 AI Prompts for Car Dealership FinancialsYou’ve likely heard about AI a lot lately. Frankly, it’s hard to not hear about it, right? Sifting through the noise is no easy task, and…Jul 25Jul 25
Kathi KruseCustomer Loyalty: The Case of The Invisible CustomerThe need to be heard, the need to be recognized, is one of the most powerful motive forces in human nature. We define and sustain ourselves…Jul 18Jul 18
Kathi KruseThe CDK Cyber Attack Recovery Will Fall Squarely on The Accounting OfficeDuring my first years in the car business, I wore a lot of hats in each job position I had. The one thing I learned early is that the…Jul 51Jul 51