GoHighLevel:How To Add a Whitelabel Domain For Your Agency Account

3 min readSep 23, 2024

Setting up a white label domain for your GoHighLevel agency account is a crucial step in establishing your brand identity and providing a seamless experience for your clients. This tutorial will guide you through the process of customizing your agency dashboard URL, ensuring it reflects your brand rather than the default GoHighLevel domain.

Step-by-Step Guide to Adding a Whitelabel Domain

1. Access Your Agency Dashboard

After signing into your GoHighLevel agency dashboard, navigate to the settings section where you can manage your company information.

2. Determine Your Custom Domain

Decide on the custom URL you want to use for your agency dashboard. For instance, if you own the domain accessib.com, you might want to set up your dashboard under app.accessib.com.

3. Configure DNS Settings

To configure your custom domain, follow these steps:

Log into Your Hosting Provider: Access the control panel (cPanel) of your domain hosting provider.
Locate DNS Records: Find the section for managing DNS records, often labeled as “Zone Editor” or “DNS Settings.”
Create a CNAME Record:
Select the option to add a new record.
Choose CNAME as the record type.
In the “Host” field, enter app (this will create the subdomain app.yourdomain.com).
In the “Points to” field, paste app.messagecenter.com (or the appropriate endpoint provided by GoHighLevel).
Leave TTL (Time to Live) as default or set it to a standard value.
Save Changes: After entering all required information, save the record.

4. Update Your GoHighLevel Settings

Once your DNS record is created, return to your GoHighLevel dashboard:

Navigate to Settings > Company > White Label Domain.
Enter your new subdomain (e.g., app.accessib.com) in the provided field.
Click on Update Company to save these changes.

5. Wait for DNS Propagation

It may take a few minutes for DNS changes to propagate. Once completed, you should be able to access your GoHighLevel dashboard using your new custom URL.

6. Verify SSL Configuration

After setting up your whitelabel domain, you might encounter an SSL issue initially. This is normal and typically resolves itself within half an hour. Ensure that your custom domain is secure for client access.

Conclusion

By following these steps, you’ve successfully added a whitelabel domain to your GoHighLevel agency account. This customization not only enhances your brand visibility but also provides clients with a professional experience when accessing their dashboards.

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