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Kola Wale

Kola Wale

When to Use Service Design Blueprints and When to Opt for Customer Journey Maps

Navigating the Use of Service Design Blueprints and Customer Journey Maps

Feb 15

When to Use Service Design Blueprints and When to Opt for Customer Journey Maps

Feb 15

Kola Wale
in
Bootcamp

Unlocking the Value of Service Design: 10 Key Benefits for Businesses

In today’s hyper-competitive business landscape, customer satisfaction is paramount. Service design, a strategic approach that focuses on…

Oct 24, 2023

A jar full of coins and a plant sprouting on top

Oct 24, 2023

Kola Wale
in
Bootcamp

Tech Backgrounds to Service Design: Why Developers Make Great Service Designers

In this ever-evolving landscape of technology and design, the role of service design has become increasingly vital. Service designers focus…

Oct 18, 2023

A top view of a developr working on a laptop

Oct 18, 2023

Kola Wale
in
Bootcamp

The Five Phases of a Service Design Sprint: From Ideation to Prototyping

A Service Design Sprint is a structured and time-bound approach to designing and improving services. It brings together cross-functional…

Oct 14, 2023

Service Design Team working together to ideate during a sprint

Oct 14, 2023

Kola Wale
in
Bootcamp

Making the Most of Your Service Design Conference Experience: Tips for Attendees

Attending service design conferences is essential for professionals seeking to stay informed and inspired in this dynamic field. These…

Oct 10, 2023

A speaker presenting at a design conference in front of an audience

Oct 10, 2023

Kola Wale
in
Bootcamp

Learning the Ropes: Challenges and Triumphs of a Product Design Trainee

This blog post delves into the compelling world of product design traineeships, offering a comprehensive look at the hurdles and…

Oct 3, 2023

A black and white photo of a lady working on her laptop

Oct 3, 2023

Kola Wale
in
Bootcamp

Building the Perfect Service Design CV: A Step-by-Step Guide

In the dynamic and competitive field of service design, a well-crafted CV is your passport to career success. It serves as your first…

Sep 22, 2023

Building the Perfect Service Design CV: A Step-by-Step Guide

Sep 22, 2023

Kola Wale
in
Bootcamp

Service Design Quotes on Innovation

Fueling Creativity and Change

Sep 20, 2023

A rumpled paper with the word “ideas” written on it

Sep 20, 2023

Kola Wale
in
Bootcamp

Building resilience in local government: Using feedback loops for continuous service improvement.

In the dynamic landscape of local government, the pursuit of resident satisfaction stands as an enduring goal. Residents are not merely…

Sep 13, 2023

Building resilience in local government: Using feedback loops for continuous service improvement.

Sep 13, 2023

Kola Wale
in
Bootcamp

The Complete Guide to Conducting Accessible User Testing for UX Success

User testing is the cornerstone of successful UX design, offering insights that refine digital experiences. As technology becomes more…

Aug 28, 2023

A candidate operating a device to test it

Aug 28, 2023

Kola Wale

Kola Wale

Service Design and Improvement Officer - Improving public sector services through innovative design and transformation methods. www.linkedin.com/in/kolawale

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