Liam HoRedesigning the structure of SumUp support centre with card sortingWe recently started an overhaul of our Support Centre, the go-to resource for new and existing SumUp business owners, for everything from…Jul 10, 2019Jul 10, 2019
Liam HoinUX CollectiveFraming hypotheses in problem discovery phaseDuring the hiring process, some candidates asked about our design process at SumUp. In this article, I’d like to share some ways we get…May 3, 2019May 3, 2019
Liam HoinBlindfeedHQWork together, alone.Two weeks in, we’re in the discovery of how Blindfeed’s journey will be shaped. We’re aligned as we have the vision of how things should…Sep 17, 2018Sep 17, 2018
Liam HoinBlindfeedHQWeek one at BlindfeedAt Blindfeed we want to help teams around the world become stronger than the sum of their parts through meaningful feedback.Sep 10, 2018Sep 10, 2018