Nick BandyContact Attempt Strategies in Light of CFPBFor the debt collection industry, the Consumer Financial Protection Bureau is a well-known entity that companies strive to steer clear of…Nov 21, 2023Nov 21, 2023
Nick BandyThe Challenges of Implementing a Winning Contact Center Staffing Strategy (and How to Overcome…Staffing problems can cause headaches for companies of every size and in every industry. Contact centers often fall victim to scheduling…Nov 1, 2023Nov 1, 2023
Nick Bandy4 Tips to Drive a Successful Contact Center Lead Generation CampaignFor marketers, lead generation is part of their daily vocabulary. Lead generation could be defined as a term that describes the process of…Jul 17, 2023Jul 17, 2023