Rahul MishrainThe Tech BibleTop 5 Calling Features of Freshdesk CTI Connector that Ease Agents’ WorkflowContact center agents are always bombarded with calls and customer interactions. They have to focus on each conversation with equal…Aug 291Aug 291
Rahul MishraMicrosoft Dynamics 365 CTI Connectors for Contact Centers from NovelVoxUnify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect…Jul 30Jul 30
Rahul MishrainThe Tech BibleAddressing the Top Challenges in the Insurance Industry with ServiceNow CTI IntegrationJul 25Jul 25
Rahul MishrainNerd For TechHow to Enhance Agent Productivity Levels with Zendesk Telephony Integration?Zendesk telephony integration is amongst the topmost technologies when it comes to refining customer experience & declutter agents’…Jul 25Jul 25
Rahul MishrainNerd For TechTop 4 Features to Look for in CTI Connector for Microsoft Dynamics 365Microsoft Dynamics 365 is one of the widely used CRM for managing a company’s interactions with existing and prospective customers. It…Jul 22Jul 22
Rahul MishrainNerd For TechHow to amp up sales with Microsoft Dynamics 365 Connector?Microsoft Dynamics 365 is a prominent CRM used globally. It simplifies workflow management by delivering superior operational efficiency…Jul 5Jul 5
Rahul MishrainThe Creative Collective5 Ways to Rebuild Banking CX with Jack Henry/Symitar IntegrationBeyond the shadow of a doubt, the era of digital banking has been trailing speedily. With this trend speeding up, neo-banks are becoming…Jun 26Jun 26
Rahul MishrainNerd For TechHow Microsoft Dynamics CTI Integration Protects CX from These 6 BlundersA brand architects its reputation in the market by offering exceptionally good customer experience. Around 93% of customers tend to repeat…Jun 26Jun 26
Rahul MishrainThe Tech BibleHow to Deliver a Refined CX with Amazon Connect ServiceNow IntegrationIrrespective of the vertical or industry, contact center agents face customer backlash when queries aren’t addressed on time. It is not…Jun 17Jun 17