Rahul MishrainThe Creative Collective5 Ways to Rebuild Banking CX with Jack Henry/Symitar IntegrationBeyond the shadow of a doubt, the era of digital banking has been trailing speedily. With this trend speeding up, neo-banks are becoming…1d ago1d ago
Rahul MishrainThe Tech BibleDeliver Superior Customer Service and Win Customer Loyalty with ServiceNow CTI1d ago1d ago
Rahul MishrainNerd For TechHow Microsoft Dynamics CTI Integration Protects CX from These 6 BlundersA brand architects its reputation in the market by offering exceptionally good customer experience. Around 93% of customers tend to repeat…2d ago2d ago
Rahul MishrainThe Tech BibleHow to Deliver a Refined CX with Amazon Connect ServiceNow IntegrationIrrespective of the vertical or industry, contact center agents face customer backlash when queries aren’t addressed on time. It is not…Jun 17Jun 17
Rahul MishrainThe Creative CollectiveGenesys Cloud Salesforce Integration: The Best of Both WorldsAre you working with Salesforce on a Genesys cloud framework? We have got the perfect tool for you. We are talking about the CTI connector…Jun 17Jun 17
Rahul MishrainNerd For TechThe Secret Superhero Tool of Customer Service: The Contact Center Agent DesktopLet’s explore the world of customer service agents and the tool that keeps them performing their best: Contact Center Agent Desktop. While…Jun 14Jun 14
Rahul Mishra5 Ways to Kill Agent Agony with Salesforce CTI IntegrationContact centers are becoming more & more customer-centric. Do you know the reason behind it? It is because customer experience has the…Jun 13Jun 13
Rahul Mishra6 Ways to Revamp CX with Amazon Connect Salesforce Integration“Look, yours is a pathetic customer service. I’ve been calling you repeatedly to initiate my refund. I’m filing a complaint against your…May 23May 23
Rahul MishrainNerd For Tech5 Reasons To Deploy AI-powered Omnichannel Contact Center SolutionsModern-day customers seek more than a product or service, they seek an impactful & flawless omnichannel customer experience. All contact…May 12May 12
Rahul MishrainNerd For Tech5 Reasons To Deploy Salesforce CTI Connector in Contact CentersBefore you flip through the blog, here’s a quick look at some crucial statistics that need attention:Apr 17Apr 17