Mark HoosoninWaitrose & Partners DigitalA UX challenge: how can we make online shopping with Waitrose easier?A simple sounding question with many potential answers — this was a big project! But also a great challenge which gave so much room for…Mar 1Mar 1
Mark HoosoninWaitrose & Partners DigitalUX writing and AI — the future is writtenThis isn’t a blog bashing AI or saying it’s going to take over the world and we’ll all be mindless servants to its indomitable will. I for…Jan 291Jan 291
Mark HoosoninWaitrose & Partners DigitalWhy “Sorry” seems to be the hardest word…Mark Hooson UX Writer looks at how, when and why to apologise onlineJun 9, 2021Jun 9, 2021
Mark HoosoninWaitrose & Partners DigitalDay in the life of…Rob Boden Product Design LeadI catch up with Rob Boden to get an insight into his working dayMar 12, 2021Mar 12, 2021