Learn to Fix QuickBooks Subscription Has Lapsed Error

QuickBooks subscription has lapsed

If you’re a QuickBooks user, confronting the “QuickBooks subscription has lapsed” error message can be unsettling. Regardless, it’s critical to cite that this problem doesn’t compromise your company data. When using QuickBooks Desktop, an accurate subscription is crucial for accessing its components. If the subscription expires, users may confront an error message stating that their subscription has lapsed. This blog discusses all the possible causes and the solutions to trouble the QuickBooks Subscription Has Lapsed error so go through this guide till the end.

Whether your subscription has expired or lapsed due to different factors, this guide strives to offer comprehensive assistance to fix the issue. By contacting our helpline at our +1–855–738–2784, you can enlist the aid of our skilled professionals, who will efficiently settle the subscription error and provide the seamless operation of your QuickBooks software.

Underlying Causes of QuickBooks Subscription Error

Comprehending the fundamental reasons for QuickBooks subscription error enables users to take suitable measures to extend their subscriptions or address payment concerns, guaranteeing continuous access to QuickBooks Desktop and its features.

1. Usually, an expired subscription or problems with billing information, like incorrect or out-of-date payment knowledge, are the causes of this error. Either way, fixing the subscription status or updating billing data is essential to repair the situation.
2. Connectivity issues can disrupt the payment process for renewing your QuickBooks subscription, leading to errors indicating that the subscription has lapsed. When there are connectivity issues, QuickBooks may fail to process the payment, resulting in an expired subscription status.

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Fix QuickBooks Lapsed Subscription Error

It is essential to understand the primary triggers of the error to apply the correct troubleshooting techniques. The following solutions will guide you to fix the QuickBooks Lapsed Subscription Error.

Solution 1: Resolve the Internet Connection Issue

If troubleshooting the internet connection settings didn’t resolve the issue, you can try restoring the product and license file in QuickBooks Desktop. Here’s how:

1. Begin by shutting down the QuickBooks Desktop application.
2. Now go to the Windows Start menu.
3. Then enter ‘Run’ in the box.
4. Further, enter the location of the file. If it doesn’t open then use ‘C:\ProgramData\Intuit\Entitlement client\v6’ instead.
5. Now look for the “entitlementdatastore.ecml” file, right-click it, and hit ‘Delete’ option.
6. Confirm the deletion by selecting “Yes.”
7. Now start QuickBooks and then go to the Company file.
8. Now go through the instructions to register QuickBooks product license information.

Solution 2: Update Billing Information

To resolve the issue, you can update your billing information in the Customer Account Management portal. Here’s how:

1. Sign in to the Customer Account Management portal with Admin credentials.
2. Select QuickBooks from the list of Products and Services.
3. Go to “Edit” in the Billing Information section.
4. Update the payment information and select “Save and Close.”
5. Now start the QuickBooks Desktop.
6. Then click on ‘Manage my license’ in the help menu.
7. Select “Manage my license” from the Help menu now.
8. Then click on “Sync license data online.”

Conclusion

If you’re still encountering the QuickBooks subscription has lapsed issue after following the steps, don’t worry. Our team is here to help you anytime. Feel free to reach out to us on our +1–855–738–2784. We have a team of skilled accounting professionals available round the clock to offer top-notch QuickBooks Desktop support services.

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