Reliable Steps to Eliminate QuickBooks Direct Deposit Not Working Message

Mark Williams
3 min readJan 31, 2024

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QuickBooks direct deposit not working

Problems while running some important payroll functions, like direct deposit, might lead to the QuickBooks direct deposit not working error message. This code can prevent users from sending payments and can impact the application’s working. The error message can occur due to some common causes, like problems with the bank account or a deactivated deposit account. If you encounter the QuickBooks Direct Deposit Not Working error, you can perform the reliable steps below to tackle the issue once and for all.

If the resolution methods provided below seem too challenging, or these steps are taking longer than expected, you can reach out to our team of QB technicians at +1–855–738–2784 to get immediate assistance with the direct deposit problems in the app.

Leading Reasons and Scenarios Leading to QuickBooks Desktop Direct Deposit Not Working Error

If you are unable to send QuickBooks direct deposit, the following common causes and possible factors might be responsible -

  1. The payroll direct deposit settings in QB payroll might be incorrect or improperly set, which can prevent users from running the payroll functions.
  2. The employees you are trying to create a paycheck for might not have correct employee details in the app, and the bank account used might be invalid, damaged, or unverified.
  3. There might be compliance issues while running QuickBooks payroll, and the business details or EIN might be incorrect, invalid, or outdated.
  4. There are connectivity issues in the PC, and the current bank account might disconnect while running the payroll functions.
  5. Your QuickBooks Desktop version might be old or outdated, which can cause compatibility issues while sending direct deposits via QB payroll.

Read Also: How do I fix PS032 error in QuickBooks?

Effective Techniques to Quickly Address QuickBooks Payroll Direct Deposit Error

Direct deposit error in QuickBooks payroll can be fixed by following the troubleshooting methods below -

Method 1 — Update the App to the Latest Version from the Update Window of the QB Help Menu

You can tackle the QB direct deposit not working error by updating the app to the latest release before sending deposits.

  1. Open the QuickBooks Help menu to choose the Update QuickBooks Desktop option, go to the Update window, and select the Get Updates option.
  2. Select Reset Updates and download the update files by pressing the Download Now button, followed by rerunning QuickBooks with upgraded features.

Method 2 — Reconnect the Bank Account from the Payroll Service Tab of the Employees Section

Issues while running the direct deposit function can be resolved by reconnecting the bank account from the employees’ menu.

  1. Select My Payroll Service from the QuickBooks Employees menu to choose Activate Direct Deposit, then select the Get Started button.
  2. Go to the Business tab to choose Start and fill in the info by selecting the Add New Bank Account option, then enter the credentials.
  3. Generate a new PIN and enter it twice, followed by choosing Submit and hitting Accept to rerun the direct deposit feature in QuickBooks.

Conclusion

QuickBooks direct deposit not working error message can be successfully terminated by following the quick solutions above. If these steps seem ineffective in fixing the payroll function, you can call our QB support team at +1–855–738–2784 to get the best guidance with the error message.

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