QuickBooks Invalid Product Number: Here’s what to Do

Mark Williams
3 min readFeb 8, 2024

--

QuickBooks Invalid Product Number

QuickBooks invalid product number within the Point of Sale feature, can significantly decrease the workflow efficiency for users. This error typically arises when attempting to open or register the Point of Sale application, accompanied by an error message indicating ‘invalid product code’ or ‘invalid product number.’

Without enough technical know-how, navigating through this issue can be quite challenging. We have clarified the problems around the QuickBooks POS Invalid product number error in this blog post.

Nevertheless, users don’t have to handle these difficulties by themselves because QuickBooks experts are available to help right away. Users can obtain expert insights and timely solutions to guarantee continuous productivity and smooth Point of Sale operations by calling our +1–855–738–2784.

What Leads To Invalid Product Number Error in QuickBooks?

The elements responsible for triggering invalid product number error in QuickBooks include the following.

  1. Invalid Product Number Error in QuickBooks can occur due to compromised files within the Point of Sale Entitlement folder. The registration procedure is interfered with by these hacked files, which results in the product code being rejected and an error message stating an invalid product number being shown.
  2. When QuickBooks Desktop Point of Sale is installed with the wrong product code, an invalid product number error occurs. This mismatch between the entered product code and the expected code during installation leads to the occurrence of the error.

Read More: How do I fix error 6129 101 in QuickBooks?

Methods to Deal With QuickBooks Invalid Product Code

By following the steps outlined, users can attempt to resolve QuickBooks Invalid Product Code independently.

Solution 1: Clearing the Entitlement Client Folder

It can be carried out automatically or manually.

Option 1: Automatic

  1. Download the Clear Entitlement File tool from the provided link.
  2. Extract the downloaded file to your desktop.
  3. Double-click the extracted file to run it.
  4. Restart QuickBooks Desktop Point of Sale and proceed with the registration process.

Note: You can remove both the Clear entitlement v8.bat file and the Clear_entitlement_v8.zip files after completion.

Option 2: Manual

  1. Press the Windows key and ‘E’ simultaneously to open Windows Explorer.
  2. Head to the ‘Entitlement client file’ in the C drive.
  3. Press Ctrl + A to select all files in the folder, then press ‘Delete.’
  4. Confirm the action by selecting Yes.
  5. Restart QuickBooks Desktop Point of Sale and proceed with the registration process.

Note: You’ll need to delete the contents of the hidden Entitlement Client folder located within the Program Data directory. To reveal hidden files, refer to the instructions for displaying hidden files and folders in Windows.

Solution 2: Renaming the WSActivity File

Try these steps one by one to change the name of the WSActivity File.

  1. Open the Windows Explorer and navigate to the following directory: C:\Program Data\Intuit\QuickBooks Point of Sale XX\Ini.
  2. Locate the file named WSActivity within this directory.
  3. Right-click on the WSActivity file and select the ‘Rename’ option from the context menu.
  4. Rename the file to ‘OLDWSActivity’ and press Enter or click anywhere outside the filename field to save the changes.
  5. Close the Windows Explorer window.

In conclusion, this article has outlined the potential causes of QuickBooks Invalid Product Number and provided a systematic troubleshooting guide. However, if challenges persist, QuickBooks experts are available for assistance through our +1–855–738–2784, ensuring comprehensive support to address any extra concerns.

You May Read More: How To Resolve QuickBooks Subscription Has Lapsed

--

--