Maru/SyngroHow to Create Powerful Customer Experience Data Dashboards[Download these tips in a handy colour infographic! Visit this page and fill in the short form.]Oct 3, 2018Oct 3, 2018
Maru/SyngroGiving market research greater impact with data visualisationsIn today’s high-pressure, highly competitive business environment, it’s more important than ever to carry out effective market research…Oct 2, 2018Oct 2, 2018
Maru/SyngroThe top UK brands for customer service revealedAmazon has retained its place as the top UK organisation for customer satisfaction while Iceland has taken top place among food retailers…Jul 9, 2018Jul 9, 2018
Maru/SyngroCost centre or profit driver? Customer Experience and ROI | Maru/SyngroLast year’s webinar we held revealed that over 98% considered themselves to be “under pressure” to demonstrate ROI from their customer…May 14, 2018May 14, 2018
Maru/SyngroTop tips for closing the loop with your customersWhile a majority of companies gather some form of customer feedback, even today a surprising number do not ‘close the loop’ by…Apr 16, 2018Apr 16, 2018
Maru/SyngroIncrease ROI by reducing customer churnWe all know breakups hurt. Sometimes, we don’t understand why they left and we forever wonder what we could have done differently…Mar 29, 2018Mar 29, 2018
Maru/SyngroWhy is your Customer Experience still suffering?A recent research report revealed that only a handful of businesses can establish financial results through their CX programs.Mar 16, 2018Mar 16, 2018