Designing for Inclusion

Apr 23, 2015 · 6 min read

Part 3: Interviews and Over-shoulder studies

We all have limits to our abilities — physical, social, emotional and cognitive. How can we design to embrace these universal things that make us human, but also create solutions that are highly adaptive to an individual person?

We as designers can help to remove obstacles, enabling people to participate in society no matter their individual challenges. Let’s imagine a future that puts human empathy at their design core!

Talking to experts

Meet Elke

We went to the grocery store with Elke who has less than 40% eye-sight
Reading small type with little contrast can be very challenging to Elke.
Elke looking for “froot loops” cereals.

“I buy the same things all over again because I’ve learned where I can find them. Picking up something different and discovering something new can be tough and time consuming, making it a rare, challenging luxury for me.”

Further insights on grocery shopping

On dealing with vision impairment in general

Listen to the interview

“I spent a lot of time hiding my impairment — which ends up being truly stressful to me and is wasting a lot of energy”


What is this about?

The designer behind the project

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Written by


We are a group of interaction design students working and we are part of the Microsoft Research Design Expo 2015 on inclusive design.