Leigh HartzmanTechnical Writing: The Secret to Customer RetentionTechnical writers document how products work and what to do if things go wrong. We do it because we love to help people use tech to improve…May 2, 20232May 2, 20232
Leigh HartzmanThe Vital Role of Subject Matter Experts for Technical WritersTechnical writers are responsible for creating technical documentation that explains complex concepts or processes in a clear and concise…Feb 20, 2023Feb 20, 2023
Leigh HartzmanHow to write instructions for a non-technical audienceI’m not a stereotypical technical writer.Feb 8, 20231Feb 8, 20231
Leigh HartzmanThe budget friendly way to scale your freelance businessWhat if I told you that you don’t need fancy new software or a complicated conversion funnel to grow your freelance business?Jan 26, 20231Jan 26, 20231
Leigh HartzmanHow to stop feeling like an invisible technical writerAs a technical writer, you know that there is way more to our profession than just the actual writing. But for some reason, nobody else…Jan 12, 20232Jan 12, 20232
Leigh Hartzman5 Myths About Technical WritingI hate it when technical writing is described as “monotone”, “generic” or “impersonal”. A lifeless style of writing that isn’t for humans…Oct 13, 20222Oct 13, 20222
Leigh HartzmanThe Technical Writer’s GlossaryLike any other profession, technical writing comes with its fair share of industry talk. If you’re new to the field, there may be some…Aug 21, 2022Aug 21, 2022
Leigh HartzmanThe Rise of Technical Writing in a Pandemic WorldLast week, I ordered a bra from Amazon for the first time. Undergarments are one of the few things I’ve been hesitant to purchase online…Oct 25, 2021Oct 25, 2021
Leigh HartzmanI Tried Technical Writing for 2 Years, Here’s What It Taught MeI don’t have to persuade people to buy stuff anymore, and it’s a reliefSep 26, 2021Sep 26, 2021
Leigh HartzmaninTechnical writing FAQsShould I Use Abstract Nouns in Technical Writing?Abstract nouns are nouns that you can’t touch, see, hear, taste or smell. They are intangible concepts or feelings like “ability”…Sep 13, 2021Sep 13, 2021
