My AskAIWe Don’t Sell Chatbots HereWe loved reading We Don’t Sell Saddles Here by Stewart Butterfield from the early days of Slack, so, for fun, we asked ChatGPT to make a…2d ago2d ago
My AskAIThis is what happens when your support doesn’t respond right awayIs your average first response time under 1 minute?2d ago2d ago
My AskAI11 Crucial Lessons from Growing My AskAI from $0 in 2023I learned a ton of lessons in 2023 growing My AskAI from $0 in Jan2d ago2d ago
My AskAIMastering ‘Nice-to-Have’ FeaturesAs a Product Manager and now as a Founder, one thing I have always struggled with is how to deal with ‘nice-to-have’ features.2d ago2d ago
My AskAI10 Lessons from a 3rd Time FounderI did a Reddit AMA on r/SaaS last week and this question really made me stop and think deeply.2d ago2d ago
My AskAIHow to Convince Your Boss or Client of AI’s ValueWhat do you do if your boss or client doesn’t understand the value of AI (or are worried about using it)?2d ago2d ago
My AskAI6 Essential Tips for First-Time FoundersHere’s my opinion, with a background of 3 ‘proper’ startups founded and 4 products/businesses sold. The most important is #6.2d ago2d ago
My AskAISaaS Customer Support How To: From Launch to 500+ Paying UsersThere isn’t a one-size-fits-all, best way to do SaaS customer support. How you serve your customers can vary based on a lot of things, the…2d ago2d ago
My AskAI7 Ways to Collect More User Feedback for Your SaaS StartupBuilding a SaaS business is hard. But you’ll make it 10x harder for yourself if you aren’t talking to your customers.2d ago2d ago
My AskAIKlarna’s AI chatbot handles two-thirds of their customer support requestsKlarna just dropped some jaw-dropping results after launching their new customer support AI chatbot last month.2d ago2d ago
