His seeming hatred of the world is a symptom, not a cause. — This post really isn’t about politics, nor is it about how those on the left are just as intolerant as those on the right. Read on, I promise. A better future isn’t going to come from fighting to change the government, nor is it going to come from fewer regulations…

Hint: Don’t address the behavior. — What do you do when someone throws a fit or yells at an annoying customer or repeatedly shows up to work late or maybe not at all for a few days? Where Bad Behavior Comes From Bad behavior often comes from a desire to remedy bad feelings, which itself is rooted in the misunderstanding that…

In 1997, when I was 24, I started an Internet software consulting company. To be frank, I started it mostly out of frustration of the way that other companies (mostly prominent “interactive agencies”) I’d worked for treated people. While I knew that it’d be fun to create software in the…

You don’t need a better strategy or more tactics. — The current landscape of business advice — on the Web, in business books and from business gurus’ mega-events — is primarily focused on strategy and tactics and always points to something outside as the solution to the all our business woes. …