NUTSALESCustomer Service Wrap-up 2024 Part ICustomer support is the assistance provided to customers through various communication channels such as voice, chat, SMS, email, and social…Jul 6Jul 6
NUTSALES9 KEY CUSTOMER SERVICE SKILLS (AND HOW TO MASTER THEM)No matter how good your product is, if your customer service is poor, you definitely lose in the business competition. This blog will help…Jul 6Jul 6
NUTSALESAI Benefits in Customer ServiceImagine this from your perspective: you want to return a pair of shoes and need assistance. You start an online chat with an agent, you…Jul 4Jul 4
NUTSALESSLA vs. SLO vs. SLISLA, SLO, and/or SLI are phrases that you may be familiar with if you work for a company. These phrases have one thing in common: they can…May 13May 13
NUTSALESSLA vs KPI: Identifying DistinctionsWhat is the difference between Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)? While both are related to service…May 2May 2
NUTSALESUnderstanding Service Level Agreements: Definition, Meaning, and ExamplesIn the world of business, the concept of Service Level Agreements (SLAs) plays a critical role in defining and managing expectations…Apr 19Apr 19
NUTSALESTop Used Jargon: Logistics Terminology (update 2024)Logistics has lots of complicated processes, systems, and technology. That’s why it developed its own special language. Words like…Apr 11Apr 11
NUTSALESWhat is Logistics and Why is It Important?Logistics is a critical component of all companies’ operations, be they large businesses, small-sized firms or firms from any sector of the…Mar 21Mar 21
NUTSALESSaaS (Software as a Service): What is it and Why should you care?What is the meaning of SaaS?Jan 25Jan 25
NUTSALESMastering lead management: Way to “lead” business growthWhen the company loses significant revenue, the argument starts between the sales and marketing departments if it’s because of which one.Oct 5, 2023Oct 5, 2023
