Omar MoonisHow “Wonderful” Is Your Life?On most weekend nights my wife and I have our special Movie nights. To prepare, we scour through title after title on Netflix or Prime…Nov 30, 2018Nov 30, 2018
Omar MoonisWhat does Human-Centered Customer Service Look Like?The folks at Lego are definitely not a collection of blockheads. Their service is actually quite special. Here’s how I found out.Mar 1, 2018Mar 1, 2018
Omar MoonisThe 3 Most Important Life Lessons I Learned from LegoWhen I was a child, I loved Lego. The miniature worlds I would build as I would let my imagination run wild. Then the grown-up world took…Mar 1, 2018Mar 1, 2018