Rasika JayakodyThree traits of social media that need to be fully grasped during crisis communicationSocial media and its relentless growth have drastically changed the dimensions of crisis communication. If your company, or the…Feb 25, 2018Feb 25, 2018
Rasika JayakodySri Lanka’s fragile coalition government — A classic case of communication crisisWhat’s wrong with this government? — This is an often-asked question these days, in the aftermath of the Local Government elections. The…Feb 24, 2018Feb 24, 2018
Rasika JayakodyOvercoming the natural resistance to say ‘sorry’, is vital in crisis communicationTransparency is key in effective crisis communication. In any crisis communication strategy or action, honesty and transparency is…Feb 23, 2018Feb 23, 2018