Roger SwannellinRNIDCheck your hearing later — how we quickly built a reminder service to help people remember to…Over 300,000 people have checked their hearing with RNID. But we think everyone should check their hearing. Sometimes people find the…Aug 23, 2023Aug 23, 2023
Roger SwannellinRNIDIntroducing the Digital and Innovation Team: Roger Swannell, Product and Delivery LeadRoger tells us about product systems, fitting things together, and exploring the coast.Jul 13, 2022Jul 13, 2022
Roger SwannellSchmenner’s Service Process Matrix — but for charitiesIntroductionAug 29, 2020Aug 29, 2020
Roger SwannellChanging the rules of the game for charitiesReuben’s call to change how charities approach fundraising to think more about engagement over efficiency and flourishing over formulas…Aug 29, 2020Aug 29, 2020
Roger SwannellReduced hours not reduced valueWhen the lockdown started lots of organisations rapidly changed their working practices, and charities were no different. Charities…Aug 29, 2020Aug 29, 2020
Roger SwannellWhy data will be so valuable in the future‘Data is the new oil’ is an attempt to suggest how valuable data is. It’s an analogy that works when we consider data isn’t valuable in…Aug 29, 2020Aug 29, 2020
Roger SwannellTransitional on/offboarding for knowledge transferAlex Danco explained in his newsletter how one of things that drove innovation in Silicon Valley was that when people changed jobs they…Aug 29, 2020Aug 29, 2020
Roger SwannellAre managers to blame for the systems they exist in? (Spoiler: no)Matthew Sherrington, charity consultant, wrote an interesting article called ‘ Are managers gaslighting staff over wellbeing? (Spoiler…Aug 29, 2020Aug 29, 2020
Roger SwannellThe role of charities in the Democratic Society systemHow the three domains of a democratic society system interplay and how the charity sector can choose to have an impact on society.Aug 29, 2020Aug 29, 2020
Roger SwannellHow the cause-agnostic charities of the future will be innovators for the state and the vanguards…Imagine a future where what we understand of how charities work to make society better is radically different from today.Aug 29, 2020Aug 29, 2020
