On the difficulty of (pretending we wield) soft power, and bias in job listings I have been thinking recently about “it would be good if” school of management. I recognize the necessity of the “what if we tried” construction by managers who are still getting a feel for things or…

And what does Ernest Shackleton have to do with anything? I love lists. I re-read Atul Gawande’s Checklist Manifesto at least once a year, and it’s one of those books I recommend to all and sundry. Some excellent folks and I even recently collaborated on a checklist for journalists. So…

Rethinking hiring means more than rewriting job descriptions. There are many stories reporters and editors like to tell ourselves about our competencies, and one of them goes something like this: “I ask questions for a living, so that must mean I’m good at interviewing people for jobs.” Alas, no. Most of us are terrible interviewers. And it’s not…

“We’re working on that.” “We’re actively lobbying to make that happen.” “That’s the next big thing we hope to do.” “That’s definitely something we want to improve.” If you have been in digital media for more than a minute, you will know too well the pain of how long it…

How managers can start making a real difference One of the first mistakes managers tend to make is believing that caring about our teams and wanting the best for them means we’re doing a good job. …

tl;dr:it’s time consuming, labour intensive, and a constant work in progress. I’ve now had the privilege of directly hiring a lot of people in various countries and for different companies, and have contributed to the hiring of many more. …

There’s a story that technology companies like to tell themselves, and it goes something like this: “We’re building software and services to make the world a better place. …

Some people’s phones are filled with photos of their families, of their friends, of beautiful landscapes, of adorable pets. My phone is a museum of rage-inducing mobile experiences. I had the opportunity to channel that rage into an Ignite talk at a journalism conference. …

On Friday, the President-elect of the United States of America agreed to pay $25 million to settle allegations of defrauding thousands of students who took real-estate seminars at his eponymous “university”. On Saturday, the President-elect of the United States of America used his favourite medium to lambast and demand an…