sanjeev nair – Medium

sanjeev nair

sanjeev nair

Building ‘Usable’ AI assistants.

How enterprises can build scalable chatbots for employees and customers.

Jan 16, 2020

Building ‘Usable’ AI assistants.

Jan 16, 2020

sanjeev nair

Chatbot essentials 3— context handling.

A key capability for any chatbot powered by NLP, context enables human like free flowing conversations at scale.

Oct 9, 2019

Chatbot essentials 3— context handling.

Oct 9, 2019

sanjeev nair

A chatbot state of mind

Some thoughts into designing scalable conversational AI

Aug 30, 2019

Aug 30, 2019

sanjeev nair

What ails Customer support?

How listening to your users is a skill often overlooked by businesses when it comes to customer service, & technology could change that.

Jul 26, 2019

What ails Customer support?

Jul 26, 2019

sanjeev nair

AI is not about technology.. or business.

A few thoughts on what makes for an effective enterprise AI NLP application strategy.

Sep 19, 2018

AI is not about technology.. or business.

Sep 19, 2018

sanjeev nair

A.I. NLP is changing banking for good. For everyone.

YEAR 2017.

Dec 9, 2016

Dec 9, 2016

sanjeev nair

A peek into the mind of a bot.

With a lot of buzz around bots, AI and the immediate future poised to adopt automation across many areas, it was just a matter of time that…

Aug 4, 2016

A peek into the mind of a bot.

Aug 4, 2016

sanjeev nair

Building Customer Loyalty with Artificial Intelligence

In an age where there are countless number of posts and articles announcing the end of customer loyalty, we see things a bit differently.

Mar 24, 2016

Building Customer Loyalty with Artificial Intelligence

Mar 24, 2016

sanjeev nair

User Experience Insights — Why Emotions are at the heart of great UX.

To all those designers and UX teams hammering at building infallible experiences in e-commerce, sharing some insights from our journey at…

Mar 8, 2016

User Experience Insights — Why Emotions are at the heart of great UX.

Mar 8, 2016

sanjeev nair

How UX makes coffee so much better.

It was at a recent design conference at the California Academy of Arts, San Francisco, during a discussion on the sidelines, that I was…

Feb 23, 2016

How UX makes coffee so much better.

Feb 23, 2016

sanjeev nair

sanjeev nair

@nlpbots, Roadie, dreamer, design thinker, entrepreneur. helping enterprises build and scale effective AI NLP powered conversations.

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