Sharon GieskeinPicnic EngineeringMachine Learning and Customer Success: Automated feedback classification (Part 2)In this two-series blog on using Machine Learning for Customer Success, we will give a detailed overview of the implementation of our…Nov 8, 2019Nov 8, 2019
Sharon GieskeinPicnic EngineeringMachine Learning and Customer Success: Automated feedback classificationAt Picnic, we want to make sure that our customers receive the best experience, even when things do not go as planned. We aim to give a…Oct 29, 2019Oct 29, 2019