Sarah MillerNon-Profits Profit From Smart SurveysEvery non-profit I’ve ever worked with faces two big challenges: not enough time, and not enough money. While these concerns aren’t unique…Jun 5, 2018Jun 5, 2018
Sarah MillerKeep It Simple: Understand Customers BetterHow well do you understand your customers? More importantly, how well do your customers think you understand them?May 17, 2018May 17, 2018
Sarah MillerTesting Assessment: From Online Quiz To Exit SlipPop quiz! What’s the best way to check for understanding?May 16, 2018May 16, 2018
Sarah MillerHow To Build Job Satisfaction That Measures UpOn a scale of 1 to 10, how satisfying has your work day been so far?May 10, 2018May 10, 2018
Sarah Miller5 Ways Understanding Employee Engagement Boosts MotivationThink about the last time a friend told you he or she just got engaged. Happy news, right? Plenty of excitement, starry eyes, and big plans…May 4, 2018May 4, 2018
Sarah MillerHow to Grow a Happier Employee CultureWho doesn’t love a list? Sure, I could just say ‘Employee satisfaction Surveys’ up front, but what fun would that be? If you want to…Apr 11, 2018Apr 11, 2018
Sarah MillerHow to Put Net Promoter Score to Work for YouAnybody and everybody who wants to win big in the world of customer experience is rushing to climb aboard the NPS bandwagon.Mar 28, 2018Mar 28, 2018
Sarah MillerHow to Write a Good Survey QuestionnaireWriting a good survey questionnaire seems simple. If you’re waiting for me to say that it’s not, keep waiting. I really mean it! Follow a…Mar 8, 2018Mar 8, 2018
Sarah MillerSchool Climate: Teaching, Learning, ActionA school is one of the most important institutions in any community, and fewer institutions receive more feedback than schools, for the…Feb 24, 2018Feb 24, 2018
Sarah MillerWhat are you testing? 5 quick quiz tipsGiving a quiz soon? Test yourself: Are you testing students’ knowledge or their test-taking skills? If you’re not sure, study up!Jan 25, 2018Jan 25, 2018