Pinnedthis+thatIndex: Welcome to our blogHere’s a quick way to navigate our content. Follow our Medium page to make sure you receive each issue and report.Aug 19Aug 19
this+that3. The Talking Stick: feel-good turn-taking vs. feel-bad turn-taking (The Anatomy of Listening)Who among us hasn’t experienced this? Imagine the scene: I was in a meeting, sharing my thoughts passionately, only to have my ideas…Aug 19Aug 19
this+that2. The cost of interruptions: how interruptions harm us, our peers, and our colleagues (The AnatomyIn part 1 I uncovered the fascinating science of interruptions. Sometimes, interruptions are not always intended to be negative, I…Jan 18Jan 18
this+that1. The cost of interruptions: the science (The Anatomy of Listening)Let’s begin by exploring one of the most common enemies of successful listening: interruptions.Jan 9Jan 9
this+thatii. 11 lessons from Helen Todd (Our Conversation Champions)A bite-size list from our interview with Helen Todd.May 17, 2023May 17, 2023
this+thati. Meet Helen Todd (Our Conversation Champions)Helen is a Community Strategist and founder of Sociality Squared, a social media marketing agency whose M.O strives to create communities…May 17, 2023May 17, 2023
this+that7. The smartness of small talk: it’s more sophisticated than you think (The Science of…What is ‘small talk’ for, exactly? From introverts to neurodivergent people, why do some folk find making small talk so difficult? And can…Feb 4, 2023Feb 4, 2023
this+that6. How we speak: when conversation becomes confrontation, without us even knowing (The Science of…In last month’s column I examined what it means to have better arguments. Here I laid out a number of strategies we can use to avoid…Jan 19, 2023Jan 19, 2023
this+that5. How to have better arguments (The Science of Conversation)“Try to imagine a culture where arguments are not viewed in terms of war, where no one wins or loses, where there is no sense of attacking…Dec 4, 2022Dec 4, 2022
this+that4. Introductions: ‘conversation onboarding’ in disguise (The Science of Conversation)Turns out introductions are more like rules, and that people like structure more than they let on.Oct 30, 2022Oct 30, 2022
