Tina ChenskaOne Tool, Many Faces: Why and How DevTools Vary Between Browsers?Dev tools, as we know them today, didn’t start fully developed. Their history goes back to the time of Netscape Navigator, when tools for…Jun 30Jun 30
Tina ChenskaHelp Desk vs. Service Desk: A Simple Breakdown for Busy ProfessionalsIf you're currently at a crossroads wondering which, Help Desk or Service Desk, suits you better, this article is for you. Although these…Jun 18Jun 18
Tina Chenska5 Must-Have Chrome Extensions for QA and Support TeamsLast year, Google introduced a redesigned Chrome Web Store to replace the older version…Jun 10Jun 10
Tina ChenskaWhy AI is a teammate, not a threat for Customer Support TeamsVarious charts highlight the most likely or top IT professions expected to be replaced by AI in the next 5 years…Jun 5Jun 5
Tina ChenskaQA Mustn’t Live on DevTools Alone: Discover Browser Tools You Never Knew ExistedForget third-party add-ons. Built-in browser tools unlock a treasure trove of QA possibilities.May 26May 26
Tina ChenskaWeather Check Showdown: GPT-o, GPT-3.5, Aria, and Gemini ComparedHere’s a small overview of how different LLMs handle the seemingly simple task of checking the weather.May 14May 14
Tina ChenskaTop 5 DevTools Features QA Beginners Might MissDevTools is a powerful suite built directly into your browser. Here are my top five features that might not be obvious to beginners butMay 9May 9
Tina ChenskaAI-Powered Jira Automation: Categorize Customer Support Tickets with Cluster AnalysisJira offers numerous solutions for ticket automation, primarily relying on straightforward JQL searches for categorization. However, when…May 3May 3
Tina ChenskaWhy Great Automation Engineers Should Quit Writing TestsManual testing remains the primary entry point into IT for many. I have seen numerous trainees and juniors with a keen interest in…Apr 283Apr 283
