Vieran HodkoHow Tesla just pulled off the biggest Crowdfunding Campaign EverAfter many years of anticipation and numerous delays, the Model 3, Tesla’s solution for the “everyman” car was unveiled last week. It…Apr 6, 20161Apr 6, 20161
Vieran HodkoSurviving a creative hangover: Global Service Jam 2016The original is often the best .. but the sequel is not always a bust.Mar 1, 20162Mar 1, 20162
Vieran HodkoThe future of Retail: Audi CityDuring the month of November, I attended Service Design Camp in Berlin, Germany. This well designed event for Service and Experience…Dec 4, 2015Dec 4, 2015
Vieran HodkoRetail: how Adidas’s online store is a prime example of how we are changing the way we shop (for…This is the second part of a 2 part essay on efficient shipping, flexible return policies and an exceptional customer experience has led me…Oct 12, 2015Oct 12, 2015
Vieran HodkoRetail: how Adidas’s online store is a prime example of how we are changing the way we shop (for…Conventional retail Normally, when one enters a sports store, one is lost with an infinite number of models choices. You will be greeted by…Oct 10, 2015Oct 10, 2015