Your Customer Experience ConsultantThe Evolution of Social Media: Exploring the Impact of Paid Subscriptions on Customer Experience…7h ago7h ago
Your Customer Experience ConsultantThe Ethical Implications of Shein’s Supplier Labor Practices on Customer PerceptionCompanies’ ethical practices are under increasing scrutiny in today’s globalised world, where information flows freely, and consumers are…1d ago1d ago
Your Customer Experience ConsultantNavigating the Future: The Imperative Changes in Traffic and Technology for Eurotunnel’s Customer…2d ago2d ago
Your Customer Experience ConsultantUnraveling Trust: Assessing the Fallout of Qantas’ ‘Ghost Flights’ Scandal on Customer LoyaltyQantas Airways, a symbol of reliability and excellence in the aviation industry, faced a severe blow to its reputation with the emergence…3d ago3d ago
Your Customer Experience ConsultantWizz Air: All You Can FlyWizz Air, one of Europe’s largest low-cost carriers, recently introduced a groundbreaking initiative in the airline industry: the ‘All You…4d ago4d ago
Your Customer Experience ConsultantRevolutionising Second-Hand Fashion: Vinted’s Customer-Centric Approach and Profitable Success4d ago4d ago
Your Customer Experience ConsultantThe Struggle of Customer Experience in Publicly Listed Companies: A Clash of PrioritiesAug 16Aug 16
Your Customer Experience ConsultantTemu’s Triumph: Redefining E-commerce with Unique Customer Experience FeaturesIn today’s digital age, where e-commerce platforms abound, standing out is no easy feat. Yet, amidst this competitive landscape, Temu has…Aug 15Aug 15
Your Customer Experience ConsultantNavigating the Turbulence Risks to Customer Experience in Company MergersAug 14Aug 14
Your Customer Experience ConsultantUnforeseen Consequences: How Employee Unionisation at VW Could Impact Customer ExperienceAug 13Aug 13
