Software Development

Working efficiently in a remote work world

Inflection moved to being a fully remote company very early into the Pandemic (March 2020). We were already heading in this direction and the pandemic accelerated it. Our decision for remote work predated the pandemic and was based on a simple plan:

Beware of proxies

A project is started. Goals are set. Timelines are established. And then you start tracking to those timelines, and you report…

How to hire

Here is what I have learnt about hiring:

A Players hire A+ players because they want to learn from the best

B Players hire B players because they identify with them

Make the hard decision

The toughest thing I have had to do is to make personnel changes. It is hard. Even after you have done it many times. It impacts people’s lives. But it needs to be done.

As a leader, you need to balance the needs of the employees, the customers and the…

Ask the dumb question

A while back, I was in a large meeting. And all the bigwigs were there. And the presentation was about a topic that I…

Know yourself

Don’t make plans without knowing the players in the story. And the key player is you. What are your strengths? What do you get energy…

Communicate courageously

A lot of dysfunctions in teams arise because of a lack of courageous communication.

Done poorly, bad communication has two extremes, and all of us likely have seen this. At one end of the spectrum is is lack of courage to speak the truth: You paper over the…

Drive clarity in Decision Making

Nothing will slow an organization faster than a lack of clarity in decision making.

Learn from the best

Tunnel vision is inevitable. You have a strategy, you execute your tactics and try to get to the outcome. In the meantime, the world around you evolves. It is difficult to stay on top of everything that impacts you in significant ways.