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ACM CSCW

Research from the ACM conference on computer-supported cooperative work and social computing

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Chatbots

Hyojin Chin in ACM CSCW

Poster image for the movie Her, released in 2013.

Can I Truly Connect Emotionally with a Chatbot?

Hyo Jin (Gina) Do in ACM CSCW

The image shows two people having a conversation.

When Users and AI Systems Don’t Understand Each Other

Grounding Techniques for Effective Human-AI…

Amy X Zhang in ACM CSCW

Having Trouble Keeping Up with Group Chat?

Read our paper or try out our new Slack tool, Tilda! Paper…