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Actionable Insights
Articles and interview on understanding your customer—and then applying that.
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Too lazy to become lazier?
Too lazy to become lazier?
The dictionary defines “lazy” as: unwilling to work or use energy.
Joseph Maxwell
Apr 28, 2020
The Customer Feedback Pipeline
The Customer Feedback Pipeline
In the first of this three-part series, I will explore practical ways that we can hear from our customers.
Joseph Maxwell
Apr 24, 2020
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