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Out-of-the-box AI chatbots for customer support
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6 Ways Chatbots Boost Customer Experience to the Next Level
6 Ways Chatbots Boost Customer Experience to the Next Level
At a time when most companies are either investigating artificial intelligence (AI) for their business or already applying it, the chatbot…
Dana Krook
Mar 29, 2018
Why Chatbots Need to Prioritize the Full Customer Support Journey
Why Chatbots Need to Prioritize the Full Customer Support Journey
What’s worse than waiting in a customer service line and repeatedly getting the “all agents are busy but please continue to hold and thanks…
Dana Krook
Mar 23, 2018
What is Artificial Intelligence (AI)?
What is Artificial Intelligence (AI)?
Admit it. When you ask Siri a question and she gets the answer right, there’s a part of you that smiles, marvelling at the thought that you…
Dana Krook
Feb 16, 2018
A Friendly HAL: How AI May Make The Future of Work More Inclusive
A Friendly HAL: How AI May Make The Future of Work More Inclusive
by Saadia Muzaffar
Ada Support
Nov 9, 2017
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